If you are being prompted to make another purchase, please try using the code that was sent to your email. Entering your ticket code will grant you access to the game again. If you did not receive an email, please check your spam or junk folder.

Please check your spam or junk folder, as the email may have been filtered there. If you still don’t see it, try searching your inbox for the event name or our email address. If you are still unable to find it, please contact our support team and we’ll resend your confirmation.

Games are uploaded shortly after they end. Upload times may vary, but you can expect them to be available by the end of the day.

Your ticket allows streaming on one device at a time. You can switch between devices, but you cannot watch on multiple devices simultaneously.